Best Practices for taking the WSET Online ExamUpdated 2 months ago

Best Practices for WSET Online Exams:

• Complete the system check as early as possible, at least 10 days before exam in case you encounter any issues.
• Ensure the location where you are taking the exam at is free of any wine related items or decorations. Cover pictures that have visible wine maps or images.
• Clear your desk of any items including pens and notes. You are not allowed to write any notes during the exam. You can have a clear water glass on your desk.
• Set your secondary device (typically mobile phone) far enough on your side or behind you, so that invigilators can see the location around you when taking the exam.
• Set your devices to flight mode. If Wi-Fi calls are enabled and there are bypasses under the do not disturb mode for favorite contacts, those calls may come through while do not disturb is on. To change these setting on the iPhone, go to settings –> focus –> do not disturb –> change the people under “allow notifications” your devices are on flight mode.
• If there are other people in the location, put a “DO NOT DISTURB” note up to prevent anyone from entering the location during the exam.
• Ensure your ID shows clearly when taking a picture of it.
• You will be asked to conduct the System check again when you begin the exam. Follow the prompts carefully and don't rush as this does not take time away from your exam. You will still get full 45 min for Level 1 and 60 min for Level 2 exam.
• If you encounter any technical problems during the exam, don't worry! WSET's support team is available to help you via online chat within the exam window. If you lose the connection, please fill out this form with details of the technical issues and notify NVWA by sending an email to [email protected] within 5 days. Our team will get back to you within 24 hours during business days.
  
  

This video will demonstrate the steps you will undertake to set up your WSET online exam on your scheduled date.

You will access the Exam via email link sent to you by WSET Global (not the learning platform) about 1-3 days before your exam date.

Please, click here to watch the video:

If you have any questions about your online exam before the exam date, feel free to reach out to [email protected].

If you have any questions or need assistance during the exam, please use the WSET’s online chat functionality on the exam platform.

If you experienced any technical difficulties during the exam and didn’t report them to WSET Global, please notify [email protected] as soon as possible, within 5 days of the exam.