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How to take Online Exam?Updated 3 days ago

You will receive the Exam via email link sent to you by WSET Global (exam.) about 1-3 days before your exam date. Please, DO NOT click the link to access the exam before your scheduled exam time.

If you haven't received the Exam link from WSET Global by 1 day before the exam:

1. Check your spam, trash or promo folders for email from [email protected]. If you find the system check email in your spam folder, mark it as "report not spam" and add [email protected] as a new contact to your email
3. If you don't find the email, please notify WSET Global directly via the link here: WSET GLOBAL ONLINE EXAM ISSUES FORM

Please, click here to watch the video (<8 min), which demonstrates the steps you will undertake to set up your WSET online exam on your scheduled date.

If you have any questions about your online exam before the exam date, feel free to reach out to [email protected].

If you have any questions or need assistance during the exam, please use the WSET’s online chat functionality on the exam platform.

If you experienced any technical difficulties during the exam, please submit WSET GLOBAL ONLINE EXAM ISSUES FORM and notify NVWA by emailing [email protected]

Best Practices for Online Exams:

  • Complete the system check as early as possible, at least 7 days before exam in case you encounter any issues.
  • Ensure the location where you are taking the exam at is free of any wine related items or decorations. Cover pictures that have visible wine maps or images.
  • Remove or cover a secondary screen if using multiple screens. You are allowed to use only one screen, which you will share in the exam.
  • Clear your desk of any items including pens and notes. You are not allowed to write any notes during the exam. You can have a clear water glass on your desk.
  • Set your secondary device (typically mobile phone) far enough on your side, so that invigilators can see the entire desk you are taking the exam at.
  • Set your devices to flight mode. If Wi-Fi calls are enabled and there are bypasses under the do not disturb mode for favorite contacts, those calls may come through while do not disturb is on. To change these setting on the iPhone, go to settings –> focus –> do not disturb –> change the people under “allow notifications” your devices are on flight mode.
  • If there are other people in the location, put a “DO NOT DISTURB” note up to prevent anyone from entering the location during the exam.
  • Ensure your ID shows clearly when taking a picture of it.
  • You will be asked to conduct the System check again when you begin the exam. Follow the prompts carefully and don't rush as this does not take time away from your exam. You will still get full 45 min for Level 1 and 60 min for Level 2 exam.
  • If you encounter any technical problems during the exam, don't worry! WSET's support team is available to help you via online chat within the exam window. If you lose the connection, please fill out this form with details of the technical issues and notify NVWA by sending an email to [email protected] within 5 days. Our team will get back to you within 24 hours during business days.
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