Guidelines for Online and In-Person Course and Workshop Enrollment Transfers and Cancellations

Introduction: Navigating the process of transferring or canceling your enrollment in both online and in-person courses or workshops is crucial. This article outlines the policies and procedures to guide you in making informed decisions about your course participation. Students are highly encouraged to purchase travel insurance for in-person courses.

Part 1: Online Courses & Workshops

1. Cancellations
   • Sales Policy: All sales are final.
   • Deadline: You can cancel up to 14 business days before the course start date.
   • Fees: A $50 administration fee will apply, plus the cost of study materials, exam fees, and wine kits.
   • Refunds: The remaining balance (after deductions) will be issued as store credit.
   • Late Cancellations: No refunds for cancellations made within 14 business days of the start date or after the course begins.
2. Transfers
   • Deadline: Transfer requests must be made at least 14 business days before the course start date.
   • Fees: A $50 administration fee will apply, plus any additional costs for materials or fees.
   • Conditions: Only one transfer per person per enrolled course is allowed; multiple transfers are not permitted.
   • Transfers cannot be carried over 12 months.
   • No refunds or transfers will be allowed for requests made less than 14 business days before the start date or after the course begins.

Part 2: In-Person Courses & Workshops

1. Cancellations
   • Deadline: Up to 60 days before the course start.
   • Fees: $50 administration fee plus costs of study materials and exam fees.
   • Refunds: The remaining balance (after deductions) will be issued as store credit.
   • Late Cancellations: No refunds or transfers will be allowed unless you provide documented medical evidence.
   • No Refunds After Start Date: No refunds or transfers are possible once the course has begun.
2. Transfers
   • Deadline: Transfer requests must be made at least 60 business days before the course start date.
   • Fees: A $50 administration fee will apply.
   • Conditions: Only one transfer per person per enrolled course is allowed; multiple transfers are not permitted.
   • Transfers are only allowed from in-person to online courses or from one online course to another, no difference in price will be refunded or credited.
   • Transfers cannot be carried over to the next year.
   • No refunds or transfers will be allowed for requests made less than 60 business days before the start date or after the course begins.

Part 3: In-Person Bootcamps & Study Trips

1. Cancellations
   • Deadline:
   • If Operator receives written notice ninety-one (91) or more days prior to the first day of the Bootcamp (the “Course Start Date”), Operator shall withhold the non-refundable deposit of US $1500.
   • Refunds: The remaining balance (after deductions) will be issued as store credit.
   • Transfers: Bootcamps and Study Trips are not transferrable

FAQs:

1. What happens if I need to cancel or transfer due to unexpected circumstances?
   • Online: Late transfers are possible with certain fees; no late cancellation refunds.
   • In-Person: Transfers are allowed with medical proof; no refunds for late cancellations.
2. Can I transfer my enrollment to another student? Yes, transfers to another student are permitted for courses under the stated conditions and fees. If an in-person course is transferred to another student within less than 30 days of start, an exam reorder fee applies.
3. Is there a difference in the transfer and cancellation policies between online and in-person courses? Yes, the deadline for cancellations and transfers is 14 business days for online courses and 60 days for in-person courses, with varying fees and conditions.
4. Where can I find your policy on the website?
   Please, click here to access the policy on our website.