Introduction: Navigating the process of transferring or canceling your enrollment in both online and in-person courses or workshops is crucial. This article outlines the policies and procedures to guide you in making informed decisions about your course participation.
Part 1: Online Courses & Workshops
- Cancellations:
- Deadline: Up to 14 business days before the course start.
- Fees: $50 administration fee plus costs of study materials, exam fees, and wine kits.
- Refunds: Remaining course fee refunded after deductions.
- Late Cancellations: No refunds for cancellations less than 14 days before the start date or after the course begins.
- Transfers:
- Deadline: Up to 14 business days before the course start.
- Fees: $50 admin fee plus costs for additional materials and fees.
- Late Transfers: Possible with 50% of course tuition and $25 shipping.
- Academic Year Limit: Transfers cannot be carried to the next academic year.
- How: Please, submit this Transfer Request form and our Customer Success Team will get back to you Monday-Friday within 24 hours
Part 2: In-Person Courses & Workshops
- Cancellations:
- Deadline: Up to 60 days before the course start.
- Fees: $50 administration fee plus costs of study materials and exam fees.
- Refunds: Remaining course fee refunded after deductions.
- Late Cancellations: No refunds/transfers unless medical documentation is provided.
- Transfers:
- Deadline: Up to 60 days before the course start.
- Fees: $50 admin fee.
- Conditions: Transfers allowed with medical documentation; no refunds.
- Academic Year Limit: Transfers cannot be carried to the next academic year.
- How: Please, submit this Transfer Request form and our Customer Success Team will get back to you Monday-Friday within 24 hours
General Information:
- WSET Exam Rules: Separate cancellation/transfer rules for WSET exams apply in both online and in-person courses.
- Travel Insurance: Students are highly encouraged to purchase travel insurance, especially for in-person courses.
Conclusion: Whether you are enrolled in an online or in-person course, understanding these policies will help you manage your enrollment effectively. For any specific concerns or additional assistance, please reach out to the course administration.
FAQs:
- What happens if I need to cancel or transfer due to unexpected circumstances?
- Online: Late transfers are possible with certain fees; no late cancellation refunds.
- In-Person: Transfers are allowed with medical proof; no refunds for late cancellations.
- Can I transfer my enrollment to another student?
- Yes, transfers to another student are permitted for online courses under the stated conditions and fees.
- Is there a difference in the transfer and cancellation policies between online and in-person courses?
- Yes, the deadline for cancellations and transfers is 14 business days for online courses and 60 days for in-person courses, with varying fees and conditions.