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How to cancel, transfer or reschedule missed or failed WSET Exam?Updated 4 months ago

🔜 Introduction: Navigating the process of canceling or transferring your Wine & Spirit Education Trust (WSET) examination date is crucial for candidates. This article provides clear guidelines on how to handle such situations effectively.

First, login to your online course at learn.napavalleywineacademy.com

Then click on the relevant link below for step by step guidance

Exam Registration for online and WSET Level 3 in-person exams

Exam Transfer to a different date over 30 days before exam

Exam Reorder if you missed or failed the exam or it's scheduled for less than 30 days out

Request a Deferral for Exam if special circumstances are preventing you from attending


Cancellation and Transfer Policies:

Over 30 Days Notice:

  • Applicable Levels: WSET Level 1, 2, or 3 exams.
  • Rescheduling Fee: A $99 fee is required to transfer the exam date.

Less Than 30 Days Notice:

  • Rescheduling Fees:
    • WSET Level 1 Exam: $150 reorder fee
    • WSET Level 2 Exam: $220 reorder fee
    • WSET Level 3 Exam: $280 reorder fee 

Re-sit Policies for Failed Exams:

  • Eligibility: If you do not pass your exam on the first attempt, you are eligible to re-sit the exam. You do not need to retake the course.
  • Re-sit Fees:
    • WSET Level 1 Exam: $150 reorder fee
    • WSET Level 2 Exam: $220 reorder fee
    • WSET Level 3 Exam: $280 reorder fee (Theory only $225, Tasting only $225)


FAQs:

  • Do I need to retake my WSET Level 3 course if I don't pass the exam?
    • No, you don't need to retake your course, you would only need to reorder your exam. If you have taken the WSET Level 3 course with another school than NVWA but would like to resit the exam with NVWA, please ask the previous school to send an email confirming your course date, exam date, result and candidate number to [email protected].

  • Can I re-sit my exam if I don’t pass on the first try?
    • Yes, you can re-sit the exam as many times as you like. There are specific fees depending on the level and sections of the exam you need to re-take. On WSET Level 3; if you pass one part of the exam e.g. Tasting, you will only need to Resit Theory. There is no deadline for the Exam Resit and you don't need to retake your course.

  • What if I missed my exam?
    • If you missed your exam, you can reorder it via your online course Course Welcome / Exam Registration / Exam Management page.

  • What if I missed my exam due to a medical issue?
    • Please, submit WSET's Special Consideration form with supporting evidence e.g. doctor's note via your online course Course Welcome / Exam Registration or email [email protected] within 7 days of your exam. If WSET approves your deferral request, you'll be able to reschedule a new exam without additional fee. If it doesn't get approved, you can reorder the exam.
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