General Info & Policies
Use the search bar to ask questions and find information about a variety of topics
Online and In-Person Course and Workshop Enrollment Transfers and Cancellations
🆘 Introduction: Navigating the process of transferring or canceling your enrollment in both online and in-person courses or workshops is crucial. This article outlines the policies and procedures to guide you in making informed decisions about your
How to cancel, transfer or reschedule missed or failed WSET Exam?
🔜 Introduction: Navigating the process of canceling or transferring your Wine & Spirit Education Trust (WSET) examination date is crucial for candidates. This article provides clear guidelines on how to handle such situations effectively. First, log
Are Webinars Recorded?
⚠️ Note: Webinars are only included in Instructor-led Online courses. On-Demand courses (including WSET Level 1 and Level 2 Wine and WSET Level 1 and Level 2 Spirits On-Demand) do not include any webinars — live or recorded. If you are on an On-Deman
Payment Plans
This article provides information about the payment plan options available for our customers. We understand that flexibility in payment is important, and thus we offer a convenient payment plan option through ShopPay, AmazonPay and GooglePay. These o