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Napa Valley Wine Academy Help Center logo

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General Info & Policies

Use the search bar to ask questions and find information about a variety of topics

Online and In-Person Course and Workshop Enrollment Transfers and Cancellations

🆘 Introduction: Navigating the process of transferring or canceling your enrollment in both online and in-person courses or workshops is crucial. This article outlines the policies and procedures to guide you in making informed decisions about your

How to cancel, transfer or reschedule missed or failed WSET Exam?

🔜 Introduction: Navigating the process of canceling or transferring your Wine & Spirit Education Trust (WSET) examination date is crucial for candidates. This article provides clear guidelines on how to handle such situations effectively. First, log

Are Webinars Recorded?

All webinars within your online course are recorded, so you can watch them when it’s convenient for you. Webinar recordings are available a few minutes or up to 12 hours after the live sessions end within your course, in the same place where you woul

Payment Plans

This article provides information about the payment plan options available for our customers. We understand that flexibility in payment is important, and thus we offer a convenient payment plan option through ShopPay, AmazonPay and GooglePay. These o